Customer Service saved my life!

We were born with the main goal of renewing the classical customer service model, adapting the new technologies to the needs of our customers.

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Great service, better customers

We base our proposal and added value in a project designed for each client without ever losing the essence of the brand. We reduce the cost of the current department and adapt our tools to the information flows of such department.

A custom-design project

We re-design the relationship with the client through advanced ticketing systems and online registration forms. What do we offer?

Customer Service

Reduction of answering timings and increase of customer’s satisfaction.

Incidences

Optimization and reduction of entering tickets and situation reports.

Logistics

Improvement of flows, control of communications and returns.

Platform Migration

Constant communication with the brand in order to improve activities and processes.

Carrer de la Diputació 238 - 244, Attic 2
08007 Barcelona

E: team@digamelon.net
T: +34 931 220 915

Call us or leave us a message, we make an effort to answer all queries within 24/48 hours.

Customer service timings:
Mon to Fri from 9 am to 6 pm.